Terms & Conditions

TERMS AND CONDITIONS OF SALE

The displaying of products and/or prices on this Site constitutes an invitation to treat only. No contract shall come into existence until we accept your order, and we reserve the right to accept or reject any order in our absolute discretion. Any acceptance will be subject to these terms and conditions, to the entire exclusion of any others you may seek to impose. We reserve the right to change and/or withdraw any product displayed on this Site without notice at any time before your order is accepted.

PRODUCT INFORMATION

Products and prices displayed on this Site are subject to change and availability. Every effort has been made to reflect products as accurately as possible, but they may vary from the pictures and descriptions displayed.

PRICING INFORMATION

The prices displayed on this Site are quoted in Australian Dollars. The prices include GST at 10%, and is subject to change if the applicable rate of GST changes before your order is accepted. Prices are quoted exclusive of postage and packing, which will be charged at the rates specified at checkout or in the case for large items, a firm price quoted by an authorised Flexcor representative.

DELIVERY

We endeavour to ship same day for orders received before 1pm. For orders received after 1pm we will ship next day. You should allow 1-3 days for delivery within Australia. Due to weight and destination variations, freight charges given are approximate charges for small parcel delivery within Australia. If a freight charge is to be increased from that shown on the order confirmation, we will seek your approval prior to processing your order. This is especially the case with regard to machinery purchases and for shipments outside Australia. If you would prefer us to use your own specified courier, please advise in the "special instructions" box when filling in your order. Please call us if you have any queries.

RETURNS AND EXCHANGES

Returns Policy We will offer a refund or exchange on an unused, undamaged item within 14 days of dispatch. The date your items were dispatched by us will be detailed in the documentation that arrives with your order. If you return an item that the company agrees is faulty, we will include with your refund the postage that you were charged when purchasing the item, and the postage you paid when returning the item to us by registered post (this does not affect your statutory rights). If you are returning an item you believe to be faulty more than 14 days after it was dispatched to you, please call us before returning the item to discuss the perceived fault and the procedure to follow. If you are returning an item because it is unsuitable, we will only refund the cost of the returned item, and you will be liable for the postage you paid when returning the item to us. Refunds will be made to the card used to purchase the items. Returns Procedure If you wish to return any items to Flexcor Australia Pty Ltd please; Wrap your item/s safely and securely to avoid damage in transit back to Flexcor Australia Pty Ltd and Include your details within your return package. Send your package back to Flexcor Australia Pty Ltd 3-429 The Boulevarde, Kirrawee NSW 2232 Sydney, Australia. We recommend you send it by registered post or courier, (please note Flexcor Australia Pty Ltd will be unable to refund items you were returning but were lost in the post) If you wish to update or delete your personal information, or if you prefer that we do not email you to tell you of promotional offers, please e-mail us. We reserve the right to amend these terms and conditions at any time without notice.

TITLE OF GOODS

Title to all Goods supplied by Flexcor Australia Pty Ltd is retained until payment of the purchase price and all other amounts owing are received by Flexcor Australia Pty Ltd. If the Customer defaults on the payment of any monies owing it will allow access to it's premises to repossess such goods. The Goods shall be at the Customer's Risk immediately upon delivery.

CONTACT US

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us on flexcor@flexcor.com.au.